The Patio District

If you expect speedy responses from The Patio District, you will not get it. If you expect your permits to be promptly and accurately completed, they will not be. I solicited this business to build a pergola in my terrace, they do not answer the phone AT ALL, the permits are incorrectly done, they are extremely unprepared. The city inspector has come twice, the first time the workers of The Patio District did not have any papers prepared for the inspector, the second time the papers were not complete. They drag their feet to avoid resolving issues with permits. They are currently not responding to emails, texts, or phone calls. It is very obvious no one knows what they are doing, as the salesperson, supervisor, and secretary all give different answers when they finally decide to answer the phone. The work they slowly complete is done poorly. Steve, the supervisor, is unable and unwilling to do his job. They make empty promises that they will never fulfill. I DO NOT RECOMMEND GIVING YOUR MONEY TO THE PATIO DISTRICT

We just finished a pergola with patio district ,we are very happy with the project ,I gave 5 stars due to excellent job, very professional, excellent customer service from Carlos Ruiz and Steven ,always keeping communication with us about the progress of the project , I recommend it 100%
Thanks
Yuniesca y Vladimir

EXTREMELY POOR CONSTRUCTION…PERGOLA FALLING APART IN LESS THAN 30 DAYS…HERE ARE THE PICTURES…NO ONE RESPONDS BACK AFTER RECURRING EMAILS AND CALLS.

I just did a Pergola with The Patio District. The Experience was excellent. The Project was on time and their Operations Team was great. The teams sent to my house to do the job were very professional and courteous. I really liked their customer response time and their attention to details. I highly recommend The Patio District if you want to do a Quality Job in your residence.

This place is A+ through and through. Couldn’t have asked for a better experience. Staff was very knowledgeable and made me feel very comfortable and informed throughout the entire project. Best part of all is everything was completed on time and there was zero hassle. Will be doing business with in the future for sure.