Doral Tire & Service

PRICE GOUGERS!!! I brought my vehicle to this store to get some preventative maintenance done; new brakes only no rotors; transmission flush and replace filter and gasket. Just to let you know, I have a cost engineering background. I know how to analyze detailed costs to see if I am paying a fair price. I received an estimate to sign and give approval for the work. There was no detailed breakdown. I thought the price was high but went ahead with the work BECAUSE IT WAS MARKED AS AN ESTIMATE. Once done I received my receipt and went home. Here is the interesting Part. I looked at the detail cost breakdown. My car was in the garage for 2 hours. I was charged 5.5 hours of labor at $80/hr. Next day I went back to the store. The manager said I signed to have the work done therefore there is no refund. Then he tells me that what ever labor hours are quoted that is what the customer pays regardless if the job was done in less than half the time. THIS IS A TOTAL RIPOFF. I LOST $280 FOR MY IGNORANCE. My bill was $987.

Thanks god, this place has good people, this place they offer good customer service air conditioning, water even the restroom is available, if u go any other places around this area they’re out service, , I had read the comment, I think as a person has to be prepared for any scenarious, IMO. Continue the good job.

I got there with a flat tire, and when I got inside the office to get service the guy in charge told me that they can’t help me because they where full and closing “soon”. I asked him if 40 minutes where not enough to put a patch on a tire to fix a flat (that task takes no more than 15min) and he told me that wasn’t enough with all the cars they had (I only saw one costumer there, the place was empty). He didn’t even offered me air to get somewhere else. Is unbelievable how that employees don’t care about costumers, and a task as simple as a flat fix (a patch takes about 15 minutes or less to get done) is too much for someone that I’m sure is being paid OVERTIME on a Sunday for do their job.

Went to this place and asked them to tell me anything wrong with my car so we can fix it all in one shot. They told me nothing, just an alignment and new tires. I spent 1K on my tires a month ago and they’re eaten up already. Asked them to look at my car again and now they say it’s the shocks that are destroyed I just spent 1K on tires that need to be changed again because of their bad service. They didn’t even offer help or a discount or anything for not telling me it was the shocks in the first place. Don’t go here.

Scammers, they sell you glory and no warranty in products. Once you ask for help they say buy a new tire.