Protect Your Home – ADT Authorized Premier Provider

Worst costumer service ever. Basically waiting for them to install a piece of equipment for 7 months and in the last try the tech just basically forgot to create an appointment so i lost 1 day of job waiting for them and they never arrived. And when called to to their call center the agent (incredibly the manager) asked me why didn’t i call to confirm my appointment… just incredible.

Worst costumer service ever. Basically waiting for them to install a piece of equipment for 7 months and in the last try the tech just basically forgot to create an appointment so i lost 1 day of job waiting for them and they never arrived. And when called to to their call center the agent (incredibly the manager) asked me why didn’t i call to confirm my appointment… just incredible.

I was disappoint that my initial request was not meet. The technician apologize for an error of miscommunication but it still was an inconvenience for myself. I do not know whether the original customer service representative disregard my request or where the miscommunication came. The technician was professional and courteous. I did get an alert but it was as if a power outage but it was not one, I check once I returned home. Was please with the action of response by local enforcement.

I was disappoint that my initial request was not meet. The technician apologize for an error of miscommunication but it still was an inconvenience for myself. I do not know whether the original customer service representative disregard my request or where the miscommunication came. The technician was professional and courteous. I did get an alert but it was as if a power outage but it was not one, I check once I returned home. Was please with the action of response by local enforcement.

The Technician was friendly knowledgeable and professional. He help us understand our system well and how to get the best use of all devices. We like our system well . I would highly recommend ADT for your home and family security needs. Thank you ADT Ronnie McLamb

The Technician was friendly knowledgeable and professional. He help us understand our system well and how to get the best use of all devices. We like our system well . I would highly recommend ADT for your home and family security needs. Thank you ADT Ronnie McLamb

The gentleman that installed the units was great- very thorough, pleasant, knowledgeable and fast working. Every time I’ve called with questions the customer service was excellent and no wait time on hold! Great company..

The gentleman that installed the units was great- very thorough, pleasant, knowledgeable and fast working. Every time I’ve called with questions the customer service was excellent and no wait time on hold! Great company..

Good.

Good.