Ready2Tek – Apple Authorized Service Provider

Awful customer service, rude and condescending staff, ended up getting my laptop fixed with Apple for cheaper and faster!! Don’t waste your time…

In response to your response; the employee in question actually followed me out of the store yelling at me until I got into my car. It happened last week (May 2020). He was medium build, perhaps mixed heritage and about 30 years old. He quoted me nearly $700 to replace my MacBook screen and had a lead time of 8-10 days. Apple repaired my product in 3 days for $500 and I by dealing with Apple directly I didn’t get yelled at once.

Great service, my laptop was ready within timeframe given. Friendly and polite team!!

Terrible costumer service.
Asked them to fix my iphone screen (XsMax), instead they damaged the screw bottom and lost the sim card tray without fixing the issue!!!!!
Now, I have 2 more problems with my iphone. Don’t waste your time with this company.

Took my iPhone here to have the screen repaired because they are an authorized Apple repair business. First of all my repair was done correctly but was way overpriced. Left my phone to be repaired and was told to come back in 3 hours. I accidentally left my sunglasses there. My phone case was on my phone. Upon my return, my case was missing along with my sunglasses. The gentleman working there said ” I don’t have them” and made absolutely attempt to look for them or ask any other employees if they may have put them somewhere. Just ” sorry I don’t have them you must have taken them with you.” Another shady business in Doral but what else would you expect. Avoid this place if you can. Maybe the other branches are a little more reputable but stay away from this place. NEVER AGAIN!!!

Wow! Such great service! And fast too. I was very happy. Staff was very friendly and reassuring. The technician was very straightforward with me regarding my options. I took his advice and was very satisfied with the results.