E.T.C Granite & Marble Inc./CAPRI KITCHEN & BATH

My poor sister-in-law just purchased a new home and unfortunately decided to contract ETC & their architect to renovate her entire kitchen, master bathroom and closet and it has turned into a nightmare. They took a month to renovate the kitchen, the kitchen cabinets are all cracked, there are holes on some of them the cabinets, in some you can see the nail head sticking out as well as the shape of a hammer head banged into the wood of the cabinets. They cabinets are not leveled or assembled property. I wish that I can post some of these pictures I took. By the way the gentleman took payment in FULL and was very rude after!!! If you ever read this please don’t ever use this company they are thieves. They will take your money and destroy your kitchen.
I am only giving it a star because I want to make sure this comment is posted. PLEASE DON’T EVER USE THEM THE OWNER’S NAME IS ISAAC BENMERGUI. AS SOON AS I FIND THE NAME OF HIS ARCHITECT LADY I WILL LET YOU KNOW AS WELL!!!!!!!!!!!!!!!!

WARNING!! WARNING!! CONSUMERS. THIS COMPANY OWNED BY ISAAC BENMERGUI HE USES BAIT AND SWITCH LOW BALL TATICS, GAME ME A PRICE ON DIMENSIONS I HAVE HIM FOR A GRANITE TOP CHARGED MY CREDIT CARD AND ISSUED A RECEIPT. AND TWO WEEKS LATER DAY OF DELIVERY WHICH I STAYED HOME FROM WORK HE CALLS TO SAY ITS GOING TO BE $300 MORE WHEN, WHEN I SAID NO THATS NOT WHAT MY INVOICE SAYS HE SAID YOU PAY IT OR I CANCEL YOUR DELIVERY AND HUNG UP ON ME. HE NEVER HAD GRANITE CUT AND READY TO BE DELIVERED HE JUST WANTED TO SEE IF I WAS DESPERATE ENOUGHT TO PAY ADDITIONAL MONEY. I WAS SO UPSET I DROVE IN TO HIS OFFICE TO GET MY MONEY BACK ON MY CREDIT CARD, HE MADE ME WAIT 2 HOURS IN THE WAITING ROOM FOR MY CREDIT AND HE JUST SAT IN HIS OFFICE DOING NOTHING. THEN NEXT MORNING I GET A CALL FROM HIM TELLING ME HE WOULD GIVE ME THE ORIGINAL PRICE HE GAVE ME AND TOLD ME HE WOULD DELIVER IT ON THE FOLLOWIN MONDAY AND TO GIVE CASH TO INSTALLER AND HE WOULD GIVE ME A RECEIPT SO I STAYED HOME AGAIN
AND NO ONE SHOWED UP I CALLED HIM IN THE MORNING AND HE TOLD ME THAT IF I DIDNT PAY AGAIN WITH A CREDIT CARD IN HIS OFFICE HE COULD NOT WORK ON MY ORDER. I WAS AGAIN TAKEN IN BY HIS LIES, HES JEWISH AND IM JEWISH AND I HAVE NEVER SEEN ANY PERSON ACT SO UN PROFFESIONALY AND DISHONEST WITH NO MORALS TO THE PUBLIC. AND HE IS THE OWNER. THIS HAS BEEN MY WORST EXPERIENCE I HAVE EVER ENCOUNTERED AT MY AGE OF 48. SINCE THEN I HAVE GONE TO HOME DEPOT AND PURCHASED MY TOP FOR A CHEAPER PRICE AND WAS DELIVERED AS PROMISED AND TREATED ME LIKE A CUSTOMER. I SHOULD HAVE KNOW FROM DAY ONE WHEN I WALKED INTO HIS STORE AND THERE WAS A CUSTOMER ARGUING WITH HIM ABOUT NOT RECEIVING PRODUCTS AS PROMISSED AND HE TOLD ME IT WAS THE INSTALLERS FAULT AND I FELL FOR IT. AND ON THE WAY OUT ANOTHER INSTALLER WAS WAITING IN THE WAITING ROOM UPSET ABOUT NOT GETTING PAID AND HAD A BUNCH OF PAPERS IN HIS HAND. SO DO YOUR SELF A FAVOR AND STAY AWAY FROM THIS MERCHANT HE WILL RUIN YOUR LIFE. GO TO A REPUTABLE COMPANY LIKE HOME DEPOT. SINCERELY LD MIAMI BEACH