Amscot – The Money Superstore

Rude ladies that don’t want to help

Of course the worst Amscot everrr ! How worst customer service and super rude! Nothing new! Definitely never going back to that location!

Currently at the amscot, at first I was impressed with how quickly the line moved, but it was only to wait an excessive amount of time in the window because they weren’t ready to help us.so when they finally did the lady was doing everything so slow having conversation, this is a quick loan so…… I expect it kind of quick and I do have amazing service in other amscots.

Had a confrontation with an individual who skipped the waiting line, did not even make the line walked his way over to my window and after having an argument with him, no one from MANAGEMENT made him go to the next window or got involved to explain to him that the waiting line or area for the next person to be called is between the poles in front of the TV/ Call Box. I am sooo mad that no one from.the establishment corrected the guy for doing the wrong thing so why the ;_(_+_; have a line and monitor box if your not going to make the people abide by the rules…. Next time I will throw all the stationary line markers out the door and let management pick them up…

Every single time I have gone to this location I have been singled out for an additional process even though I meet all criteria. When I first came to amscot I was told that I must have a positive balance and wait 24 hrs to do a cash advance again if check is charged from amscot. I have met these criteria and provide proof. But I feel singled out every time with additional screening. I manage businesses for a living (fortune 500) and I have never once had a situation but when I ask employees give me dirty look for simply asking and yet they always say corporate is the one making them do this.