BB&T

Never have had issues with this bank, but I only use th ATM service at bbt.

Terrible servicio. Te hacen esperar 1 hora por que nunca tienen personal disponible para ayudarte. Y despues de esperar simplemente te piden disculpa porque no pueden ayudarte. Terrible blanco, no vale la Pena con tantos Buenos banco alrededor

This bank is big and have a good customer service that all, except for Ana Santana. She is not bringing a nice service and a nice actitud with the customers. Maybe the bank needs to evaluate that person in particular, she just need some training in how important could be a good revie, and a nicely talk management.
But at the end, BB&T it’s a good bank

Seemed too busy to be genuinely concerned about my banking needs.