City Furniture Hialeah & Outlet

As you know we are in the middle of an pandemic. But coming to city furniture felt normal again. Although every one were wearing mask when I was greeted I could see that my representative Adrianna was smiling. My visit was personalized which made it special. The first time ever buying furniture was so easy. Thank you city furniture Hialeah and keep up the good work Adrianna

The furniture here have greatly improved in styling. Cristofer was fantastic and did a great job with our sales. Would recommend.

Sales person was very courteous and professional. Delivery arrived on time the furniture pieces were properly packaged for transport and the gentlemen were very careful with the furniture installation. The entire process was stress free.

The Salesman was super nice. BUT I will never buy at city furniture again. We went in because of the promotion they were having with free premium delivery and 60 month financing. We wanted to get the $500 dresser with mirror. We tell the lovely salesman what we wanted and about the promotion. When he Inputs the information it turns out you can’t get free delivery with the 60 month financing promotion and with choosing the financing promotion the dresser goes up in price an extra $100! So there’s literally no winning. Never. Ever. Again. Will I walk into a city furniture. It’s a complete waste of time.

Ready to sell but post sale service is the worst company ever!

They don’t honor the manufacture 1 year warranty. They forced you to pay $50 service fee to fix your brand new furniture you bought 1 month ago!!!

Store does not care. As they mentioned in my face: Sorry we are a showroom. We don’t help customers. (Do customer service). Simple. Call the number.

I’m so mad. Bought a brand new bed. Used 1 month. broken. And I have to pay $50 to come a service company to see if they can fix it. Is this for real?!?!?!

The best part is when customer service on the phone told me that if the bed broke again, I will have to pay again! Really?!?!

Where is the warranty City furniture?!?! I hope consumers see this post and realice that product is not all. Customer service is very important and you don’t know or care.