Deco Concrete Inc

I contracted this company last year to put in a new stamped concrete driveway. Within 6 months the border lost its color and coating. How can stamped concrete lose its color within 6 months? I have been trying to resolve this issue since August receiving the requisite excuses, it’s rainy season, Gus will get back to you. I spoke with Gus personally about 2 weeks ago, still no one has looked at the driveway. Today I called again, received an answering service and was told no one was available to take my call. I’m at the point to seek legal recourse. I wouldn’t recommend this company based on the customer service from the owner and his staff. He’s quick to come and write a contract but to repair his work, he forgets you exist.

This company is not great. I would not hire Deco again to do a paver install. The manager / owner / marketing perosn said it will look “Perfect.” which it doesn’t. First of all the labor crew arrived late just about about every day, often after 10am. How can you plan anything when crews show up late? Often they would arrive, and then leave early. My wife had several disagreements about their quality, and the ground crew argued with her constantly. My wife is easy going…The paver spaces have 1/4 inch gaps in about a dozen or more spots, which leaves something to be desired in terns of appearance and whether it will hold up, or whether sand will leak out over time. We were concerned since the paver style we chose already has a beveled edge to it. He said it will look “perfect” once done which it isn’t. We pointed out areas that were not level in which water was pooling in the sides of the deck. They would not fix it. The owner hounded us to pay in full even before they were done, which is illegal. The owner complained that he would have to come back to pick up his payment and he had “a dozen” jobs that needed tending to. Why does that matter to me? Deco tore up the yard with their Bobcat leaving trenches where the wheels were, after promising to level everything out. They also left their concrete spread across the lawn around the house, they would not clean it up, saying the grass will grow fine right through it. Is that true, I don’t know…They left materials all over the street as well. They left blocks, rebar etc around our home, the contract said they would clean up but they didn’t. Pretty poor customer service and craftmanship. I would caution against using them if you have choices. There are LOTS of companies that would love to have this business but I sure wouldn’t go with this one.

This company does not return phone calls. I called them twice and left messages no one calls back. Could you imagine if you contracted with this company and had a question or problem. I would not do business with a company that doesn’t call back.