Infinity Insurance

THEY WILL KEEP YOU REFUND. Worse insurance company ever!!!! Stay away to avoid headaches. Infinity cancel my insurance , after taking a long time to received my refund for unused months, it was the incorrect month,.

Absolutely mortified by this company. They have no customer service morality. They will never pick up your calls. Please stay away from this company as best as possible.

If you notice below me, they send the SAME automated message to seem like they’re doing something about it, but it turns out it’s just a facade. They are doin absolutely nothing about the situation. I really advise anyone and everyone to keep away from this company.

I visited their office yesterday and the customers in that office were furious at how they handled their claims. Extremely bad company to have insured anything with.

Wish I could give zero stars. Worst insurance company out there. Neither the adjuster or supervisor answer the phone, or emails or check their voicemails since their voicemails are always full. It’s been two months and zero response.

This is the absolute worst customer service I’ve ever received hands down. I was a victim of a hit and run on 12/10/2018 and was covered with this insurance. The last I heard from my “insurance adjuster “ Maria Mendoza was a week after that. I’ve called and left MULTIPLE voicemails to her and her supervisor to no avail. They’ve had my car for almost to months “waiting for it to be inspected”. No regards for the customer at all. Horrible, just awful.

Recently got into a car accident that wasn’t my fault. It’s been a month since my car accident and I have yet to get my car back. They picked my car up from the dealer.. I do not know where they have my car. I have been leaving voicemails to the adjuster & his boss & anyone else… I’ve sent so many emails etc. My adjusters phone is NEVER on always being sent to voicemail. I have yet to receive nothing back. How do I not know where my car is??? I don’t blame anyone for taking these people to court. This company is a scam and I have never seen anything like this. A MONTH without my car ?! Really…