JCPenney

Nice location. There’s always sales going on in JCP. There’s an optical, hair salon, portraits, and Sephora inside this JCP. Bottom floor is man/woman clothes & shoes; upper floor kids & furniture. Only con is that they don’t have much cashiers in the checkout stations therefore the long lines sometimes. If you are exchanging it’s located in the back infront of the optical station. Also, there you will find more stuff marked down in clearance.

I bought an Arizona child’s polo on Jan 31st and my daughter wore it one time. When she was taking it off the shirt ripped across the chest under the buttons, clearly defective. I tried to return the shirt today for a $12 refund with my original receipt. I was told that because of the condition it was in, including a small oil stain, they would not refund me. I was told because of the stain, and having no tags they couldn’t take the defective item back. At first I was disappointed and was going to let it go, but I myself work in hospitality and customer service and I realized the horrible lack of loyalty for their guests. This is especially true because this shirt is JCPenny’s own brand. The company should stand behind their products and for a $12 refund I suggest seeing the value of a once loyal customer.

I like this location the staff is always helpful. I can always find things easily since things are more organized than other stores.

i will not do in-store pick-up or business at this location again. My order was not complete and neither was the customer order ahead of me. On my way out.. Found a pair of pants I like and wanted to try it on. I passed closed fitting rooms before I found one I can use. Im now ready to pay for the pant …when I was ignored by cashier when I told her I was next. She turn her back to me and started conversation with other customer in a different language. Disgusted, I tossed pant and walked out of store.

Extremely helpful staff will assist you in finding the areas or section you are looking for. There are always some type of sale going on, and I never pay the full price on the tag because of that. Great place.