JOANN Fabrics and Crafts

I was trying to find a certain item and couldn’t. I approached a worker for assistance and was basically brushed off. She told me that there were only 2 employees in the store and she couldn’t help me because she was busy cutting fabric. I left without purchasing a thing and would not go back to this location.

This is the worst store I only ordered from them because they had the product in stock. I always go to the one in Pembroke pines which is awesome. So I place my order before 10AM waited four hours but still nothing I decided to call the store just to be told I wouldn’t get my product. If I could have cancel I would have. I will never shop at this store ever again the merchandise was for Mothers Day.

Wonderful place. Very unusual in these days. Excellent crew. The parking lot is great. If you are a completely fan of fabrics and crafts, this is one of the places you must visit here in Miami. My honest recommendation is to diversify the place; add more options for the customer. Places like this are condemned to disappear in the future in case they don’t make anything to stop the flow. Shame.

Even though this store is not as big as others has a good selection of things. The place is clean and organized but painfully understaffed. My low rating is because of that. You spend more time finding a worker to help you cut your fabric or to go to the cashier so you can pay than what you spent finding your things. They have on average 2 people so even when they want to be helpful and answer questions or guide people to where the things are, they can’t because they have to be at the register or cutting or putting stuff in the shelves etc. Is sad because I know many of the staff, as I’ve been going to this store for like 7 years, they are nice people but some days the stress and people complaining get the best of them. I hope the store really read the reviews and see that they need more people!! I honestly sometimes just go to Michales instead which happens to be a couple of businesses away in the same plaza, just because I know Joann’s takes more time. So if you go there just plan for NOT an in and out kind of shopping experience.

Organiced. Place where to buy for home decor. Some nice pieces.