Johnny Rockets

It was pretty good, as I expected it to be. I had a taste for a hamburger and I knew they were in the mall. So, I made it a point to visit them for lunch. Good choice, I was not displeased. The server went out of his way to make sure things were perfect. I really appreciate that.

It was pretty good, as I expected it to be. I had a taste for a hamburger and I knew they were in the mall. So, I made it a point to visit them for lunch. Good choice, I was not displeased. The server went out of his way to make sure things were perfect. I really appreciate that.

Food is good and it is served fast. The only bad thing is the inconsistency of the employees. They have a management problem, it seems like no one is in charge… I visited 3 times during my stay, alone. The first one was perfect, I was greeted by a young guy and was told to sit where I wanted, he was very diligent and everything was fast, I was out of there in no time with a full belly.. The last 2 times were completely another story, never was greeted even when they saw me standing there, I decided to ask to a female if I can sit down which she said yes. I chose to sit outside, after like 10min another female asked me and another client sitting next to me if no one came with the menus, both said no. 10 more minutes and no waiter or menus… and the place was not packed. 25 min in there and I decided to stand up and ask a waiter who was cleaning the tables near by if she could take my order, she said yes, came like 5 minutes after and finally took my order, at least the food was good. Third visit was pretty much like the previous one.

Food is good and it is served fast. The only bad thing is the inconsistency of the employees. They have a management problem, it seems like no one is in charge… I visited 3 times during my stay, alone. The first one was perfect, I was greeted by a young guy and was told to sit where I wanted, he was very diligent and everything was fast, I was out of there in no time with a full belly.. The last 2 times were completely another story, never was greeted even when they saw me standing there, I decided to ask to a female if I can sit down which she said yes. I chose to sit outside, after like 10min another female asked me and another client sitting next to me if no one came with the menus, both said no. 10 more minutes and no waiter or menus… and the place was not packed. 25 min in there and I decided to stand up and ask a waiter who was cleaning the tables near by if she could take my order, she said yes, came like 5 minutes after and finally took my order, at least the food was good. Third visit was pretty much like the previous one.

The Food is Beef but the Entertainment is Aviary!

Sad to see what calling johnny rockets has turned into. Tables are sticky and ruled by birds. Menu has basic items yet is very expensive, shakes come out to $7. Burgers are just patties, they’re not bad, not incredible, but for $10 you’d expect a burger that’s cooked to order. Service is okay but a bit slow, also workers generally look kind of sad / don’t feel like being there. Inside it reeked of rotten onion rubbed on grandmas old feet. Had to eat outside to avoid it.

In order to improve I’d tell them to focus on what originally made JR a great place to be:
-Clean and unique ambiance with lights and balloons
-Below average prices for burgers and shakes
-Friendly and fun service with smiley face ketchup plates
-No bird policy

The Food is Beef but the Entertainment is Aviary!

Sad to see what calling johnny rockets has turned into. Tables are sticky and ruled by birds. Menu has basic items yet is very expensive, shakes come out to $7. Burgers are just patties, they’re not bad, not incredible, but for $10 you’d expect a burger that’s cooked to order. Service is okay but a bit slow, also workers generally look kind of sad / don’t feel like being there. Inside it reeked of rotten onion rubbed on grandmas old feet. Had to eat outside to avoid it.

In order to improve I’d tell them to focus on what originally made JR a great place to be:
-Clean and unique ambiance with lights and balloons
-Below average prices for burgers and shakes
-Friendly and fun service with smiley face ketchup plates
-No bird policy

Some of the outside seats are a little dirty, but the food is well made, comes out fast and tastes good. Our server (I forgot his name) was friendly and made a few jokes with us. Overall, it was enjoyable. I’d eat there again.

Some of the outside seats are a little dirty, but the food is well made, comes out fast and tastes good. Our server (I forgot his name) was friendly and made a few jokes with us. Overall, it was enjoyable. I’d eat there again.

Last time I had Johnny Rockets was more than 10 years ago.

This time, I had a strawberry banana shake and philly steak sandwich.

The shake was as I expected. The deco on top was cute.

The sandwich was super delicious. Very juicy and the taste was well balanced. I really wish I have time for another try before I left the states.

Last time I had Johnny Rockets was more than 10 years ago.

This time, I had a strawberry banana shake and philly steak sandwich.

The shake was as I expected. The deco on top was cute.

The sandwich was super delicious. Very juicy and the taste was well balanced. I really wish I have time for another try before I left the states.