Mattress Firm Doral Miami

Farides was amazing! Talked me into an adjustable frame for our new bed. Amazing service! Thank you!

Faride went out of her way to help me, thank you so much!! Got my mattress and base, can’t wait to receive my things tomorrow!

Excellent customer service! Faride helped us find a mattress that exceeds our expectations and offered us a great discount. Thank you!

This review is solely for the services compared from Hialeah to Pembroke. John at the Pembroke location was amazing. He made this process less tedious than the previous visit at Hialeah, Mattress Firm. William Cordero is a schemer. Along the sale he was about to process, he called his friend from another store to boast about the sale he was going to make with us consolidating the LuxeBreeze, the two pillows and adjustable base with sheets. He was on the phone in front of us saying, “I’m about to get half the store, if the joint credits are cleared.” Then, continued expressing, he wasn’t going to let his friend get this sale, if we weren’t approved that same night…. We were sitting in front of him like we weren’t anything. He was previously a cars salesman… you know how it goes.
He’s not originally in this store; he occasionally travels between stores. But, if you find him, do not proceed with him. He tried up selling pillows with a temper mattress, saying it was “free” with mattress purchase… While John said, otherwise. It’s $99, per pillow.. John was straightforward and assisted with his professional recommendation. I only recommend, John, from Pembroke location. That’s where we made all of our purchases.

Good service and friendly staff