TD Bank

Horrible service! They don’t answer the phone for an appointment. After waiting one hour they couldn’t even print a new debit card. We asked for a signature card which apparently they don’t how to do. Now I have to go to another branch. Hopefully we can get this solved asap.

I have been trying for weeks to get information on an account that is not used much and has gone inactive. After a frustrating telephone conversation and an even more frustrating visit to the drive through I have yet to get the necessary information. Even closing the account is a major hassle. Very disappointed.

It is the worst bank that I know.
The customer service at the branch doesn’t exist.
For wire transfer take five days to get it done.
The call center very deficient I have personal and commercial accounts with them now closing due to the branch negligence.
I really advice to keep away from td bank overall the branch located on 107 avenue in Doral. Fl

Terrible service!!!! Never again going to this location. Waited 35 minutes to get a document notarized. (which I was unable to get done because I would be late for work waiting) I understand that people are busy And tending to other customers. They were clearly short staffed, but once one of the employees were done with one person, they went to the back and never came back. Failed to acknowledge the others sitting there to at least assure us that someone will be with us.

Your actual balance is showed on top and your ledger balance is illegible. And they do not explain when opening the account that the debit card can be used 5 time a day to a balance you think you have… only for a maximum of $175 overdraft fees per day… while it seems you have money in the bank… shame on TD and happy for the $70 million dollar settlement but they are still doing this and today to me. I tried to put ZERO stars.