The Yielding Seed

Love the food and juices. Delicious

Really hate to do this, especially when a business has so much potential to be great. Unfortunately, I’ve given this food service SO many opportunities to fine tune their craft, but I’m always left disappointed. I’ve received countless orders missing meals, orders with mold on the fruit, and even though I’ve requested no seafood, multiple times I’m given seafood for the week. Wish I would have kept the photo of the order with the mold on the blueberries, DELICIOUS.
Anyway, to make a long story longer- I called today to cancel my order for next week, because we received seafood TWICE again this week. This order is supposed to get delivered Sunday night, and I was told they can’t cancel my order, even though I’m calling two days in advance. I told the person on the phone I didn’t want the food and she said “ok we won’t send the food”. I asked, “but you’re still going to charge me?” and she responded that their cancellation policy is extremely strict and they wouldn’t be able to give me a refund. Its not $20 I’m paying, its $300 for my husband and myself – so I know I’m not being ridiculous. I added up all my invoices and I’ve spent over $4500. with them, for them to not refund me my last order is petty. I’m so dissatisfied with the lack of caring for the customer. The one star is for the food being edible, and actually having good flavors. It’s a shame the rest of the business can’t catch up to the chef.