Universe Consultant, Inc.

In this hard time of pandemic this company when far and beyond to help me out with my sale application. My family was so desperate and we was able to closed our deal just in time

Very professional, helpful, efficient and courteous. Always address the issues and are prompt to reply to all requests! Thank you, Universe Consultant for your outstanding service.

Marilyn and her team are very helpful, we needed help managing a condo and have had no complaints from any of the stakeholders in our community. She takes care of everything and her service is impeccable.

Absolutely irresponsible & slow when working with buyer-applicants and lender requests. Not only do they have an attitude when you call or request something, it seems as if you are bothering them when you need to get information from them.

The buyer application took 4 weeks to approve…in a building with less than 70 units and only one sale. The application packet was short, thank goodness. Imagine if it was thick…they would have taken 60 days.

It took 5 emails during an entire month to get them to answer 3 questions about the condo community and then they would not respond until they had their fee in hand. And the kicker…you have to take the form to them because they don’t print out anything. They don’t reply in a timely manner for anything, when time is of the essence.

And I heard that they take 2-3 weeks to cash the checks for the association dues; no doubt hoping to cash in on a late fee or two.

They say they manage 30 communities. Frankly, they cannot handle one. It’s a shame that communities don’t vet their choices prior to signing a property management contract…unless of course someone is benefiting from the selection. Something to think about.

It is a shame that this company has some bad comments I personally stopped to read one by one and I will give my humble opinion about them. I know the owner of this company for more than 9 years since she started her own business and what I am sure is that she is a very honest person, she has a team that is always willing to help. unfortunately there are people who, when they are not given what they want, write these type of review. Our community is so clean and in good financial standards because of them. Thank you Universe For all your years with us..
I’m a Happy customer..