VTJ Management & Maintenance

Really 0 stars. All the ladies who work in the office are all incompetent. I WAS going to buy a property…they only offer 1 parking space. There is no option to rent another one (even though there are many empty spots) or offer any solutions. The ladies said “We recommend that you don’t buy here then if you can’t have 1 parking space.” They stayed they would tow my car, for having 2 cars. We are two people might I add. I would like to speak to the owner of the company and have a conversation maybe with someone who knows how to speak to a customer. I spoke to Miriam, Cary, and who knows the name of the other lady. They all were rude and unwilling to help. So, not buying an apartment there anymore, the less people who buy, the less money the company has to pay their jobs. They should’ve thought about that before speaking rudely to a possible homeowner.

They are almost non-existent. There should be someone that is available, communicative, honest and transparent about our funds, status of repairs and how we could automate our payments to technology of the last decade…., but we’re stuck with ghosts and manual transactions. Really needs an overhaul or a lawsuit.

I have dealt with vtj for years, they are always by the book, fair with the owners and tenants, extremely helpful, very warm company! Makes you really feel at home! The people they work with and the owners and tenants they manage are extremely complicated, almost all the tenants and owners I ever encountered while living there were very disrespectful and just didn’t want to follow rules placed by vtj for the well being of the premises!

Thankful for all the help while I was moving in and out !

I highly recommend the staff of VTJ Management. I have had personal experience with Esther Santamaria. She is extremely professional and knowledgeable. She goes out of her way to resolve issues and doesn’t leave anything undone. She also is very knowledgeable when it comes to property management and interaction with residents. Also, is wonderful at dealing with board of directors.

I highly recommend her.

Great management company! Very attentive, professional, and friendly. From the owners to the office manager everyone is nice and always trying to resolve any problem you may have. Highly recommended!