Cayman Airways

From NY to Grand Cayman, Grand Cayman to NY. Pretty good airline. Food was amazing! Very old, however, I don’t think the Tv’s work anymore.

Worst airline experience of my wife’s and my life! From initial delays (hours) going from Miami to Cayman Brac, to the worst of it: scheduled Saturday 7:50 am flight never showed up/ counter and gate agents hadn’t a clue. We got pushed back again and again as later arrivals got flights it pushed to later flights. Got one $15 meal for lunch, and NONE for dinner ( ended up finally flying out of Cayman Brac at 9:30 pm – 15 hr delay in terminal. Was never offered any accommodations or valid reason for getting pushed back. Told to run to the jet in Grand Cayman after having to pick up bags (?) only to wait in jet for another 45 minutes (sic).
When we got to Miami and there wasn’t even a gate agent to assist with accommodations or meal. NEVER-EVER-EVER use Cayman Air again!

Arrived on Friday from NY with “5” passengers on board from NY direct flight, Baggage lost, nightmare started, next day tried to pick up at 2.30 pm it was declined as the airport was busy, received a phone call at 6.00 PM that our luggage was dropped off by Cayman Airways at the Ritz Residency, went there to find out it was sent back in the meantime , went to Cayman Airways afterwards, A gentleman named Carlos tried to help, with no success. Next day after at least 15 very frustrating phone calls in the morning the bag shows up at 10.00 AM. All perishable goods which had been USDA approved packaged with invoices and documented had been confiscated by customs. On the return flight we had 14 persons on board. Good luck with your pricing and business model !

Fast friendly ,efficient check-in. Few frills on upper level.

They don’t go to many different places, but the places that they go they serve them well. Had some issues with local gate staff once, hence the 4 Stars, they actually deserve 4 1/2 but that doesn’t appear to be an option. but I always enjoy flying with Cayman Airways.