Not reliable. I sent a package the first of December and the package still hasn’t arrived. It has taken 2 months. They had an excused every week and finally called today that if family wanted the package they had to go get in instead of coming to them as promised.
To be a Venezuelan is not an excused for mediocre work. I am Venezuelan and you have to raise above and your word means everything.
ROMAN JASPEAugust 1, 20192:32 pm
They don’t follow instructions for sending packages, they do whatever they want making you pay for higher rates. It doesn’t matter how many times you send emails to their office telling them the way you want your packages to be sent. They don’t return calls, very poor service. Don’t recommend working with Conavenca look for some other company with better service in Miami, there is a bunch!
Jay MartinezJuly 18, 20197:47 pm
Excellent customer service. Fast delivery
Carmen OntiverosJune 24, 201911:08 am
So far never had a problem very professional and prompt
Janina IveyApril 17, 20196:44 pm
I have sent packages to Venezuela at least 6 times and they have all arrived within the promised time unless there are strikes, political marches or lack of electricity. They have always arrived to their destination which is amazing given the current situation the country is going through.