Hertz Car Rental

I had an accident and they gave me a car for the insurance, I had to pay $ 50 deposit days ago … on March 24th I delivered the car since mine was ready, today March 26th was the day I had to deliver it and in the morning I enter my bank account in which they charged me the deposit and in addition to that they have not returned the $ 50 they charged me $ 86 more ….. I have an hour on the phone and they have me from agent to agent and nobody gives me an explanation, they cut the call because it says that it takes a long time but they do not solve the problem I am very upset

Best place to rent cars from always very polite and helpful.

No sevice at all

A JOKE! HORRIBLE! RUN AWAY! LUIS IS HORRIBLE. I reserved a car months ago. On pick up day they didn’t have the car available. They got me another and told me I could return the car in a different location with no extra charge. On the returning day, they charged me $300 more for the different location! When questioned the representative, at the returning location, was very rude and told me I should have done my homework and read the contract. When Calling Hertz, at Maroone, Luis played dumb and said he had not rented any car to me. He said “the system was down” so who couldn’t check anything and hanged up on me. I called Hertz 1800 service and they were very disrespectful, saying that was my problem and that time was counting against me($). Do not get into Hertz! Go to Alamo or budget…They are trying to get your money. Low company, low service…

Weren’t clear about sunpass situation. Had to pay extra for using tolls which was nearly $75 for 5 days. Bad staff. Wouldn’t recommend this branch.