7930 NW 36th St STE 2101, Miami, FL 33166, USA


Opening Hours

Closed opens today at 8:00 AM

8:00 AM - 5:00 PM


8:00 AM - 5:00 PM


8:00 AM - 5:00 PM


8:00 AM - 5:00 PM


8:00 AM - 5:00 PM


9:00 AM - 00:00 AM



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Showing 5 from 110 Reviews

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Isaias Gomez January 6, 2020 5:01 pm

Terribly mismanaged location. After waiting for 30 minutes they tell me the don’t have the vehicle I want after being sent from another Hertz location that I waited to get service for 40 minutes and having a reservation; managers response after me telling him how long I’ve waited is “well, all you can do is wait if you want a car” I’ve been a loyal Hertz customer for more than 5 years and this is by far the worst car rental experience I’ve had.

Jessica Fuller December 18, 2019 8:07 pm

We were referred to this location by another Hertz rep at a dealership who was also very helpful. He called this location to give them a heads up we would be visiting since they have a larger variety of vehicles on hand. Randy and Luis took care of us and were much more helpful than the customer service rep (who hung up on us) & the airport staff. Thanks!!

Xcessive Engines September 10, 2019 6:21 pm

Great service. Ask for Luis the manager he is always helpful

D Truth September 5, 2019 9:08 pm

Worst customer service, I called to get information on a rental car, the first time I talked to someone and literally hang up the phone on me, 2nd call I talked to a representative ask about rental, in between laughter and unprofessional service, he said his name ” David” don’t know if real name was given, he made me wait 5 minutes and the demeanor and rudeness he address me was unbelievable, saying that he was almost off the clock and making inappropiate comments off me to someone else, while I was hearing everything. Never rent a car from them, In my opinion will never reccomend them and currently reporting them to Corporate Office and every business review platform. This company should have a more rigid hiring process, they certainly hire people that is not suited for customer service. If could report to BBB definetely will do so.

beatriz boccheciampe November 5, 2018 3:42 pm

Service excellent. If Hotel very near, guys so nice take you the car. Plus excellent pizza place next door where a beautiful Maracucha young girl prepares you the best pizza. Better impossible!!! 10 stars!!!!