Loving Heart Home Healthcare

Worst company to place your love ones in. They have the worst communication skills with family members. The HHA’s barely do their job and sit on their phones while stating they are “providing companion.” They won’t even take the patient down stairs to interact with others with the excuse of “we can become liable if he falls” even though he is on a WHEEL CHAIR!

Every time I call it is always an excuse as to why they could not and can not fulfill a service. They give you a huge runaround without taking any responsibility. Our case manager has to consistently call them to advocate for our services.

I no longer speak to any of the representatives specially Yesenia who is condescending and has the worst customer services skills.

Do not place your family member here !!

Love their service very helpful for my parents thank you loving heart