The Vitamin Shoppe – Come in or Contact-Free Curbside Pickup Now Available!

Very helpful employees. I had a note from my doctor what I needed and they took me to each item. Helped me choose and answered all my questions.

System only let’s you review if you mark at least one star. My real review will be a minus five star. Worse place and customers service. They just want to sell you to show sales on their report and when they can’t deliver on their products they ignore you and you find out the real non-customer service. I visited this Hialeah, Florida location past Saturday 3/14/2020 to get Vitamin C with Rose Hip. The CSR (employee) explained because the big demand they did not have at store and guarantee if I order and pay today it will get to store by Wednesday or by the latest on Friday. She help me create a new account (I’m a first time customer) and processed order and charge my card. I’ve been calling since past Wednesday. Today is Tuesday 3/24/2020 and still no answer to where is my order. I log in my account now to check and shows no orders in my account. I’m a new customer and so far I’m very dissapointed with your service or the willing to keep me and my family as continued customers. Every day I called is like the game of pass the ball as I have to speak to 2 or 3 people to be told: maybe we get today, with no certainty of when. In one of the calls people where laughing on the back and before being transfer I heard a gentleman say: Another one of those order that never going to receive! They are no even tring to track the order. My son order from one of your competitors the same Saturday and he received since past thursday. I sent these concern by email listed on their website by Where is my order (looks like they do this often to customers all the time that they have a link just for lost orders) and got confirmation of they receiving my request, and have not got an answer back. I even resent with this message: Please help me confirm if I’m ever getting what I order or do I have to go to store and ask for my money back? I have a business and would not guarantee if I can’t deliver. That’s call bait and switch! Thank you for your help in advance!
Today I went to store to be told the order got cancel by them due to they did not have it. While the customer attended by other CSR was telling the same thing I was told: “we don’t have regular vitamin C but we have a lot of the Vitamin C with Rose Hips”. Now they say the will return my money with in 5 to 10 days and would not give me nothing in writing or even send me a confirmation of refund email. This is abuse to the consumer and will be reporting this to BBB and to all social media. Never again will buy anything from The Vitamin Shoppe. Will review them again on how they handle my complaint.

All kind of natural supplements at great price.

Great shop fully stocked and fast service.

greal costumer service and good prices and deal’s 👌