Worldwide Laundry Inc

On Oct. 16 2017 I ordered three belts from my Continental washer. These belts were fairly expensive with a final ticket of 303.81. I paid extra to have the belts shipped two day air because as a commercial laundry down time is lost production. I heard nothing, nor did I receive nothing and on October 23rd I started trying to figure out why my belts were not delivered. At first I was told that the parts should have arrived already and was promised a call back after an investigation was completed. I never received a call back. Then I was told that the parts were not actually shipped by WorldWide they were outsourced from somewhere else and that supplier failed to ship the product and it would arrive soon. A few days later I was told that the supplier did not have the part and they were going to have to outsource it from another supplier. Finally a few days after that I was told that they would not be able to provide me with the ordered part. THEN I was told in order to receive a credit I would need to fill out a request form that was promised to have been emailed to me on three different occasions but was never actually emailed. Ultimately I had to place a dispute on my credit card to receive my refund. I suffered sixteen days of down time on a machine that typically makes me 800.00 a day for a total loss of 12800.00 to my business. World Wide Laundry has yet to offer any resolution past a simple “Ooops sorry” for a part listed on their website as available and in stock. BEWARE WHEN USING THIS COMPANY they are either scam artists or completely incompetent.

Great Company, from parts Dep, to sales always excellent!!

The washing machines and dyers I ordered for our hotel last year have been more than exceptional! I was tipped off in your direction on the advice of a friend, and I am so glad I trusted him, because we have been doing laundry at a much higher rate, without sacrificing on quality.

I was in the middle of negotiating my first property in the Miami area to buy, and I wanted to be sure the tenants had access to quality washers and dryers. I called up Worldwide Laundry and couldn’t be happier. They did a great job, and my condos are looking fantastic. Much appreciated.